LEGAL NOTICE
Company Name
Aogarasu Co., Ltd.
Store name
ETERNAL / eternaljeans.com
Store Manager
Hiroaki Mikami
Store location
〒711-0921
1-88 Kojima Station, Kurashiki City, Okayama Prefecture
Business Contact Information
TEL:086-472-2542
Business hours: 10:00-17:00
Closed: Saturdays, Sundays, and public holidays
Golden Week (4/29~5/6) Summer (8/9~8/17) New Year's (12/27~1/4)
Sales price
The sales price will be the displayed amount (displayed price/including consumption tax).
Payment method and timing of the price (consideration)
Payment methods: Payment can be made by credit card or Paypal.
Payment period: Payment is confirmed when the product order is placed.
Delivery time of services or products
Once your order is confirmed, it will be shipped within 1-2 business days.
Special terms regarding returns
Returns and exchanges due to customer convenience will only be accepted for unused items (no signs of wear, no accessories such as tags removed) within 5 days of receipt of the item.
Please let us know by message or phone. (Sale items (coupons) and overseas shipping are not eligible)
・You can exchange the product number and size once. (Sale items (coupons) and overseas shipping are not eligible.)
・We will cover the shipping costs for the exchange. (Sale items (coupons) and overseas shipping are not eligible.)
*Customers are responsible for return shipping costs.
・Customers are responsible for shipping costs when returning items and handling fees when receiving a refund.
Before shipping, we thoroughly check for stains, damage, stitching, etc. However, in the unlikely event that damage occurs during shipping, the product is defective, or a different product than the one you ordered is received, we will cover the shipping costs for the product exchange.
Please contact us within 5 days of receiving the product, and we will return it to you after we have confirmed it.